How It Works | PIP Recoveries for Providers

The process begins with our office contacting you to sign the necessary paperwork.
Your practice will then meet with an assigned customer service representative to begin planning.
Our consultants take the time to understand your unique situation. Specifically, we analyze the physical vs. digital records percentage to plan the best research approach properly.
Suppose a medical records system is mainly comprised of physical documents. In that case, our state-of-the-art mobile scanning trucks are used to gather and process everything quickly and securely.
Once a plan is determined, the Pip Recoveries team moves to the audit process.

Our multi-level audit includes creating an electronic index, extensive data entry, and analysis. We start by scanning each patient's medical records into our advanced document management system.
Our team then indexes these documents with key search terms to create the most accurate database possible. The indexed information can be accessed from anywhere via our secure client portal. Access this platform on any device - from a laptop to a mobile device!
Once all the pertinent information is compiled, our consultants carefully analyze each record. We look for missed claims and any other information that may be pertinent in recovering lost PIP revenue. Our lookback examines files from as far back as six years!
We also take time to assign user access to our claims portal. This unique platform allows designated individuals within the medical provider's organization and your attorney's office to keep track of each claim's progress.

Our attorneys are NOT required to file demand letters with the insurance companies and can go immediately to litigation due to MA laws. This is not the case in other no-fault states such as Florida.
Our attorneys prepare and file demand letters and handle the entire litigation process to collect any denied or partially paid claims. We share this information with you via our client portal.
At any time, you can log in to see progression details for each case from your medical provider contacts, including:
- When the claim was received
- The patient's name
- The carrier's name
- Dates of Service
- The case's current status (demand phase, in suit, closed, or exhausted)
- Benefits recovered
Filter your results down to a specific office location with simplicity and speed. When it comes to tracking your referral's progress, PIP Recoveries ensures you have the information at your fingertips - whenever you need it.

How Our Service Works in Massachusetts